SUSIE SMITH
Communications Professional
Project Manager
Innovator and change maker
Firstly, a little bit about me. I am an ethically driven internal communications professional, with broad experience in the charitable sector, both professionally and through volunteering. I have chosen this career as it aligns my expertise in communications with my desire to make a positive change in the world.
In my work, I bring together creativity and innovation with a strong strategic and analytical approach, to deliver impactful internal communications and employee engagement projects.
People are at the centre of everything I do – I thrive on collaborating with individuals at all levels of an organization, ensuring that their voices are heard and valued.
Content and Digital Communications Executive
Royal Life Saving Society – Australia
May 2024 - present
I am responsible for all digital communications, including social media and website, through which I help drive Royal Life Saving Australia's advocacy and public awareness activies.
I work within the national team, but also across a network of State and Terriroey Member Organisations, idustry and corporate partners.
Internal Communications and Engagement Officer
WaterAid
Jan 2021 - May 2024
At WaterAid, I worked in a small team to manage the global internal communications channels. This included the intranet (hosted on SharePoint), newsletters, webinars and Yammer.
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I also supported employee engagement projects and recognition schemes. I worked across the global organisation with colleagues from every department. ​
Events Coordinator
Macmillan Cancer Support
Oct 2018 - Dec 2020
I coordinated Macmillan's strategic events programme, including staff engagement events and conferences for healthcare professionals.
This included facilitating an internal webinar series, building and managing event websites, content development, managing procurement, and working with internal and external stakeholders.
Professional Experience
My skills
Internal Communications
I have worked in internal comms for three years. I have produced webinars, newsletters, info graphics and ran awareness campaigns. I have also worked a with bespoke intranet platform and Microsoft SharePoint.
Evaluation &
Data Analysis
Through my professional career I have discovered a love of data analysis and evaluation. I enjoy the creativity involved in finding the story within the data and conveying that to others.
Team work
Working in a talented and receptive team is one of my favourite thing about work. Though I am independent in my day-to-day, I love collaboration and team working to achieve more than you can on your own.
Innovation
Innovation and creativity are some of my core values. I fully believe in 'thinking outside the box' in order to create unique and successful solutions.
Project
Management
My background in events management has given me a solid base in project management. I have led on various projects and events, and have completed training on project management techniques.
Voluntary Experience
Trustee
Citizens Advice Bath & North East Somerset
Jan 2023 - May 2024
Event First Aider
St John Ambulance, Putney Unit
Apr 2020 - Mar 2022
Social Media Volunteer
Haddenham Feast Festival
May 2019 - Sept 2019
Producer
Future Radio Norwich
Oct 2016 - Jun 2017
Befriender
AgeUK Norwich
Oct 2016 - Jun 2017
Coach
Thame Swimming Club
Sept 2012 - Jun 2014
Education & Training
English Literature with Creative Writing
The University of East Anglia
Sept 2014 - July 2017
2:1
Leadership Development Programme
Charityworks
Sept 2017 - Aug 2018
Fellow
